Terms & Conditions

Upon receipt of your enrolment, a tax invoice will be processed and payment is required a minimum of 14 days prior to the start of the scheduled course.

Should course expectations not be met for any reason, delegates are given the opportunity to leave before lunch on the 1st day and receive a full refund of the course fee.


A cancellation can only be confirmed if we are advised in writing at irene@kigima.co.za

For cancellations received more than one week prior to the course:

  • 0% cancellation fee will apply.

For cancellations received less than ONE WEEK prior to the course:

  • 50% cancellation fee will apply.

For cancellations received within 24 hours of the course:

  • 100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.


Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement. Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R 1,250.00 (excl VAT) per delegate.

All course postponements or programme exchanges need to be utilized within 6 months of the original course booking or the course fee will be forfeited.

Cancellations on postponements or exchanges are subject to the full course fee.

Absent Delegates

In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable.


Should it be necessary, Kigima AETC reserves the right to substitute the presenter or trainer.


When a person registers on Kigima’s website, is registered on an Kigima course or sends an email to Kigima, that person consents to receiving communications electronically or otherwise by Kigima and/or its business partners.


Kigima wish to advise that they will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by Kigima to the client.

Right of Admission Reserved

The management of Kigima AETC reserve the right to refuse admission to any person that

  • May endanger the safety and security of Kigima employees, students and   property.
  • May pose a conflict of interest to Kigima or be in breach of our Values.
  • Is in breach of any of our Terms and Conditions.


Monthly promotions are subject to registration and payment of  the deposit within the specified promotional period.